SHENZHAN SOFT
SHENZHAN SOFT
呼叫中心(xin)AI機器人(ren)系統在(zai)(zai)識(shi)別(bie)不同(tong)口音(yin)的能力(li)上(shang)存在(zai)(zai)技術(shu)差異(yi)，其效(xiao)果(guo)取決于底層語音(yin)識(shi)別(bie)（ASR）技術(shu)的成熟度、訓練數據的多樣性(xing)以(yi)及系統架(jia)構設計。
HJ-E800B-IPX融合(he)系(xi)統(tong)是E800系(xi)列產品中(zhong)容量最大、技術最新(xin)的(de)(de)(de)新(xin)一(yi)代產品，融合(he)了電路、IP、光纖(xian)接入等(deng)技術開發生產的(de)(de)(de)新(xin)一(yi)代數(shu)字程控(kong)交(jiao)換(huan)機，支(zhi)持(chi)環路、E&M、載波等(deng)模(mo)擬中(zhong)繼(ji)(ji)和No.7、R2(NO.1)、PRI、V5信令等(deng)協(xie)議的(de)(de)(de)數(shu)字中(zhong)繼(ji)(ji)；支(zhi)持(chi)光接口(kou)、E1接口(kou)方式的(de)(de)(de)遠端模(mo)塊延伸；支(zhi)持(chi)基于H.323協(xie)議、SIP協(xie)議的(de)(de)(de)VOIP中(zhong)繼(ji)(ji)，是用(yong)戶改善通訊條件、提高工(gong)作效率(lv)、控(kong)制話(hua)費支(zhi)出、實行辦公智(zhi)能(neng)化的(de)(de)(de)理(li)想設備具(ju)有使用(yong)方便靈活(huo)，具(ju)備可(ke)靠性高，容量大等(deng)新(xin)特點，系(xi)統(tong)廣泛(fan)應用(yong)于商(shang)務辦公、工(gong)廠、政府、醫院、酒店、學(xue)校(xiao)等(deng)企事(shi)業單位。
近年來，“申(shen)展(zhan)(zhan)通(tong)(tong)(tong)信(xin)”根(gen)據企業(ye)自(zi)(zi)身(shen)技術(shu)特點(dian)及市(shi)場(chang)(chang)優勢，基于“加強對客(ke)戶(hu)的(de)個性(xing)化服(fu)(fu)務，細化客(ke)戶(hu)關(guan)系(xi)(xi)(xi)管理”的(de)服(fu)(fu)務理念，自(zi)(zi)主研制了(le)(le)面(mian)向ICT時代的(de)開放式CTS（computer telecom system）信(xin)息電(dian)話(hua)系(xi)(xi)(xi)統—飛越系(xi)(xi)(xi)列，以滿足國外商(shang)(shang)務通(tong)(tong)(tong)訊的(de)發(fa)展(zhan)(zhan)需求；該系(xi)(xi)(xi)統采用申(shen)展(zhan)(zhan)獨有技術(shu)—OLIME軟(ruan)件(jian)電(dian)話(hua)，使辦公(gong)(gong)(gong)(gong)桌面(mian)工具：電(dian)話(hua)通(tong)(tong)(tong)訊與(yu)計算(suan)機數(shu)(shu)據通(tong)(tong)(tong)訊無縫的(de)融合在(zai)一體，真正創(chuang)造(zao)了(le)(le)高(gao)效率(lv)辦公(gong)(gong)(gong)(gong)的(de)商(shang)(shang)務環境，被(bei)業(ye)內(nei)專家稱之為(wei)“推(tui)動商(shang)(shang)務辦公(gong)(gong)(gong)(gong)革命的(de)新引擎(qing)”。申(shen)展(zhan)(zhan)通(tong)(tong)(tong)信(xin)正是(shi)基于自(zi)(zi)身(shen)的(de)核心技術(shu)開發(fa)能力(li)和(he)多年設備(bei)(bei)的(de)市(shi)場(chang)(chang)應用經驗牢牢抓住了(le)(le)市(shi)場(chang)(chang)契(qi)機，在(zai)新的(de)領域和(he)市(shi)場(chang)(chang)中得到了(le)(le)新的(de)發(fa)展(zhan)(zhan)和(he)動力(li)。 “申(shen)展(zhan)(zhan)通(tong)(tong)(tong)信(xin)”交換(huan)設備(bei)(bei)將逐步轉向支持基于服(fu)(fu)務器(qi)的(de)各種體系(xi)(xi)(xi)結構和(he)系(xi)(xi)(xi)統的(de)增值(zhi)互聯(lian)，這種轉變(bian)使得語(yu)音(yin)(yin)交換(huan)產品(pin)具有了(le)(le)嶄新的(de)生命力(li)和(he)市(shi)場(chang)(chang)潛力(li)。“申(shen)展(zhan)(zhan)通(tong)(tong)(tong)信(xin)”期(qi)冀能夠通(tong)(tong)(tong)過長期(qi)不(bu)懈的(de)努力(li)，成(cheng)為(wei)專業(ye)提供(gong)(gong)高(gao)效率(lv)的(de)語(yu)音(yin)(yin)通(tong)(tong)(tong)訊設備(bei)(bei)和(he)企業(ye)數(shu)(shu)據交互設備(bei)(bei)等商(shang)(shang)務硬件(jian)設備(bei)(bei)和(he)軟(ruan)件(jian)服(fu)(fu)務的(de)平臺供(gong)(gong)應商(shang)(shang)，努力(li)實現申(shen)展(zhan)(zhan)公(gong)(gong)(gong)(gong)司為(wei)顧(gu)客(ke)持續創(chuang)造(zao)“快(kuai)樂工作”價(jia)值(zhi)的(de)企業(ye)愿景！
